Versand

Last updated: August 15, 2026

Shipping Policy

Our products are manufactured and fulfilled by print-on-demand production partners. Most products are made after an order is placed, so production and delivery may take longer than with standard ready-made retail products.

Production Time

Orders are typically produced within 2–7 business days before shipping.

Personalized products or orders placed during busy periods may require additional production time.

Estimated Delivery Time

After production, delivery generally takes approximately 5–20 business days, depending on:

• The delivery destination

• The location of the production facility

• The selected shipping method

• Carrier operations

• Public holidays

• Customs processing

Production and delivery times are estimates and are not guaranteed. We will notify you if we become aware of a significant delay affecting your order.

Shipping Costs

Available shipping methods and their costs are displayed during checkout before you submit your order.

Orders over €80 may qualify for free standard shipping where indicated during checkout. Promotional shipping offers may be subject to specific destinations or conditions.

Production and Shipping Locations

Orders may be produced and shipped from different production facilities depending on product availability and the customer’s delivery address.

Products included in the same order may occasionally be produced at different facilities and delivered in separate packages. You will not be charged additional shipping costs solely because an order is divided into multiple shipments.

Tracking

Where tracking is available, you will receive a shipping confirmation containing the tracking information after your order has been dispatched.

Tracking information may take a short time to become active after the carrier receives the package.

Customs, Import Duties and Taxes

Orders delivered across international borders may be subject to customs duties, import VAT or other charges imposed by the destination country.

Any charges that are not collected during checkout are determined by the local customs authority and are the customer’s responsibility. We do not control these charges or their amount.

Please check the import rules applicable in your country before ordering, particularly for deliveries outside the European Union.

Delivery Address

Please check that your delivery address is complete and correct before submitting your order.

If you notice an error, contact us immediately at mavi_georgia@icloud.com. We cannot guarantee that an address can be changed after production or shipping has started.

If a package cannot be delivered because the customer provided an incorrect or incomplete address, additional costs may apply for reshipping the order.

Delayed, Lost or Damaged Deliveries

If your tracking information has not been updated for an extended period, your package appears to be lost, or your order arrives damaged, please contact us at mavi_georgia@icloud.com.

Include your order number and, where applicable, photographs of the package and product. We will investigate the issue with the production or delivery partner and arrange an appropriate solution.

For consumer orders, the risk of loss or damage remains with us until you, or a person designated by you other than the carrier, receives the goods.

Contact

For questions about shipping or delivery, contact:

Georgia Mavi, trading as Gina Mavi
Email: mavi_georgia@icloud.com